YunGouCMS

Updated: 2025/08/01

Effective: 2025/08/01

YunGouCMS, hereinafter referred to as "this Platform" or "this Mall," understands the importance of personal information to our users (hereinafter referred to as "you") and recognizes that effectively protecting your personal information is the cornerstone of the healthy and sustainable development of our business. Thank you for your use and trust in YunGouCMS's products or services! We understand that this trust is hard-earned. We uphold the principles of openness and transparency and clearly explain our rules for handling your personal information. We process your personal information in a lawful and legitimate manner and for clear and reasonable purposes. We will implement appropriate security measures in accordance with legal requirements and established industry security standards to protect your personal information, further strengthening this trust.

Through this Privacy Policy, we wish to explain how we collect, use, store, share, transfer, and publicly disclose your personal information when you use our products or services, as well as how we provide you with access, update, delete, and protect this information.

[Special Note] Please carefully read and understand this Privacy Policy before using our products or services, especially the terms in bold and underlined. You should read these carefully and confirm your full understanding and agreement before using our products or services. By using our products or services, you agree to this Policy and consent to our collection, use, storage, and sharing of your information in accordance with this Privacy Policy. If you have any questions, comments, or suggestions regarding this Policy, please contact us through the various contact methods provided in this Privacy Policy.

This Privacy Policy will help you understand the following:

1. How we collect and use your personal information

2. How we use cookies and similar technologies

3. How we store your personal information

4. How we share, transfer, and publicly disclose your personal information

5. How we protect your personal information

6. Your rights to manage your personal information

7. Protection of personal information of minors

8. Scope of this Privacy Policy

9. Changes and revisions to this Privacy Policy

10. How to contact us

1. How we collect and use your personal information

We will collect and use your personal information in accordance with the principles of lawfulness, legitimacy, and necessity, and for the purposes stated in this Policy. If your personal information is used for purposes other than those outlined in this Policy, we will notify you in a reasonable manner and obtain your consent.

When you use this product, we will need to collect and use your personal information in the following two circumstances. To facilitate and enable your use of the basic business functions of this product (which are part of all business functions), we require your authorization to collect and use your necessary personal information. To enrich our products and enhance your user experience, in addition to providing relatively basic business functions, we also offer extended business functions for our products or services. These functions require the collection and use of your corresponding personal information. If you refuse to provide such information, you will not be able to use the extended business functions or achieve the desired experience, but this will not affect your use of the basic business functions of this product.

If you refuse to allow us to collect any of your personal information, we will be unable to provide you with any functions or services of this product, including the basic business functions.

(I) Basic business functions requiring your authorization to collect and use your personal information
1. Registration and Login
When you register for a YunGouCMS account, you will be required to provide us with your mobile phone number or email address for account creation, login verification, and account security, as required by relevant laws and regulations. We will also collect your username and password. This information is collected to assist you in completing your YunGouCMS account registration and to protect your account security. If you refuse to provide this information, you will not be able to successfully register for a YunGouCMS account, but this will not affect your ability to browse or search for basic services that do not require an account.

After registering and logging in to a YunGouCMS account, you can provide us with personal information such as your gender, birthday, and hobbies to help us provide you with personalized services. Refusing to provide this information will not affect your ability to use the basic functions of this product.

In accordance with the "Notice of the National Press and Publication Administration on Further Strict Management to Effectively Prevent Minors from Obsessing Over Online Shopping," all online shopping malls must connect to the National Press and Publication Administration's online shopping anti-addiction real-name verification system. All online shopping users must use real and valid identity information to register and log in to online shopping malls. Online shopping businesses may not provide online shopping services in any form (including through visitor experience) to users who have not registered and logged in with their real names. Therefore, you must submit your ID number and name before using this product. This information is also the primary identification information we use to verify the ultimate account owner in account disputes and to recover lost accounts. If you refuse to provide this information for online shopping anti-addiction real-name verification, you will not be able to log in to the mall or access its services. We will explain the use and protection of this information below.

When you cancel your YunGouCMS account, we will cease using and delete this information or anonymize your personal information, unless otherwise required by law or regulations.

To facilitate your login, you can also log in to this product through third-party accounts such as WeChat, Facebook, and QQ. To achieve the aforementioned purposes, we will obtain your active authorization and obtain your third-party account information (nickname, profile picture, and other information authorized by you) from third parties.

2. Payment Channels
When purchasing our products and services, you will need to provide us with your bank account information. To provide you with a more convenient payment experience, you can use third-party payment software such as WeChat Pay or Alipay to complete your purchases. Therefore, when using a computer, you will need to scan a QR code to pay, while when using a mobile browser, the payment service provider will handle the corresponding process.

3. Purchasing Products and Services
During the mall process, you can choose to top up your account to upgrade your level, purchase weapons and equipment, and so on. We will collect your mall ID, mall name, character name, and region server to identify the mall you are using. We will also collect your mall account and order information to identify your purchase behavior within the mall.

4. Resolving Issues You Report
You can report issues you encounter with our products to us through the user feedback guide within the product. If you have registered an account with us, you can also report issues to us.

We will use the information you provide to identify the cause of the problem and work hard to resolve it. The contact information you provide in your feedback will only be used by our customer service team to communicate and provide feedback. Unless explicitly consented by the user or required by law, YunGouCMS will not provide your contact information to any third party.

5. Security
To protect your account security, transaction security, and system operation security, subject to this Policy and in compliance with legal requirements, after you agree to this Privacy Policy, we will collect your IP address and store activity information during your use of our products or services to assess your account risk and prevent, detect, and investigate activities that endanger system security, are illegal, or violate our rules and agreements. This information is essential for providing services.

To enhance the security of your use of services provided by us and our affiliates and partners, protect the personal and property safety of you, other users, and the public, better prevent security risks from phishing websites, fraud, network vulnerabilities, computer viruses, cyberattacks, and intrusions, and more accurately identify violations of laws, regulations, or relevant YunGouCMS agreements, we will use or integrate your account information, device information, application usage information, and information shared by our affiliates and partners with your authorization or in accordance with law for identity authentication, detection, and prevention of security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law.

(II) You may choose to authorize us to collect and use your personal information for expanded business functions
1. Forum Feedback

The YunGouCMS Forum is a platform for users to share, communicate, and interact with each other. Any user can log in to the YunGouCMS Forum by logging into the YunGouCMS User Center to post and reply to messages. In accordance with relevant national laws, when you log in to the YunGouCMS forum to post or reply, YunGouCMS requires you to provide your mobile phone number and link it to your YunGouCMS account for identity verification. Otherwise, you will not be able to post or reply. When you post or reply, we will collect information about the content of your posts and replies. If you refuse identity verification, you can still browse the YunGouCMS forum.

2. Points Management or Reward Distribution

You may earn points by completing tasks in the mall. You can redeem these points for physical or virtual items related to our products in the YunGouCMS mall's Points Store. You can also participate in any activities or competitions offered by the YunGouCMS mall to win rewards. In order to deliver physical items to you, you will need to provide us with your name, delivery address, postal code, mobile or landline number, and other information.

3. Other Services

To ensure your account security and provide you with more convenient customer service and other mall services, we offer event notifications, online customer service, third-party account binding, and the Big Player Club. (The services listed in this section are for informational purposes only; YunGouCMS Mall does not guarantee that you will receive all of these services.) For this purpose, we may require you to provide your gender, date of birth, QQ number, mobile phone number, and mall statistics (including your mall preferences, mall progress, virtual item status, team participation and performance, and mall frequency). If you refuse to provide this information, it will only affect your use of the relevant individual services and will not affect your use of the basic functions of YunGouCMS Mall.

4. Account Retrieval

We remind you to protect your account, password, and binding information. If your account is stolen, modified, or otherwise misused, we provide an account retrieval service to protect your rights and interests. To verify that you are the eligible owner of the disputed account, you must provide us with your real-name account information (including name and ID information), top-up information, linked mobile phone number, and email address for verification and authentication. If you refuse to provide these details and we lack other evidence proving that you are the eligible owner of the account, we will be unable to fulfill your request for account recovery. The information you provide during the account recovery process will only be used to verify your identity. Unless expressly consented by the user or required by law, YunGouCMS will not share this information with any third party.

5. Service Improvement

We may analyze your information to improve our services and operations. We may also ask you to respond to product and service-related questionnaires. Whether to respond and what information to provide remains entirely your decision.

(III) Other
1. Statistical Analysis
In the process of providing you with products or services, with your authorization, we may collect your IP address, device model, system version number, operating system version number, screen resolution, and the time and frequency of button clicks. This information, after being desensitized using the MD5 algorithm, will be used to count the number of users of our products, analyze advertising effectiveness, analyze product usage, improve our products, and provide customer support. This information does not involve your personally identifiable information.

(IV) Exceptions to Our Collection and Use of Your Personal Information with Your Authorization
1. Necessary for the conclusion and performance of a contract to which an individual is a party, or for the implementation of human resources management in accordance with lawful laws, regulations, and collective contracts signed in accordance with the law;

2. Necessary for the performance of statutory duties or obligations;

3. Necessary for responding to public health emergencies, or for protecting the life, health, and property safety of individuals in emergency situations;

4. Processing personal information within a reasonable scope for news reporting, public opinion oversight, and other activities in the public interest;

5. Processing personal information that an individual has disclosed voluntarily or that has otherwise been lawfully disclosed, within a reasonable scope, in accordance with the provisions of the Personal Information Protection Law;

6. Other circumstances prescribed by laws and administrative regulations.

Please note that, according to legal provisions, information that has been technically processed and cannot be restored or identified as a specific individual is not considered personal information, and the use of such information does not require your notification or consent. To provide you with better services, we may access aggregated statistical data based on your personal information from our affiliates and partners. This statistical data is non-personal information and includes data on product usage, such as the number of people downloading, installing, and uninstalling products, and data on network performance, such as the number of requests and error feedback. We collect this information to improve existing products or services or develop new ones.

II. How We Use Cookies and Similar Technologies
(I) Use of Cookies

A cookie is a small text file sent to your browser by the website you visit. It typically contains an identifier, site name, and some numbers and characters. Each cookie sent to you by a website is unique and can only be read by the web server that sent it. It is often used to simplify repeated logins, help us remember your device and service preferences, analyze your website usage to provide you with a more convenient browsing experience, and recommend websites or other services that may interest you.

We do not use cookies for any purpose other than those described in this Privacy Policy. You can manage or clear all cookies stored on this website according to your preferences. If you clear these cookies, any previously stored information will also be deleted, which may affect the security and convenience of the services you use.

(II) Use of Web Beacons and Similar Technologies

In addition to cookies, we also use similar technologies such as Beacons on our website to calculate user visits and your usage of our website. Beacon technology involves including a 1-pixel by 1-pixel transparent image in a webpage design. The parameters included in requests for this image are used to count user visits to the current page, helping website developers understand website usage. Beacon technology is used only to simplify the tedious process of analyzing server logs for website developers and does not obtain any information about you other than that of this website.

III. How We Store Your Personal Information
(I) Storage Location
Personal information collected and generated within the People's Republic of China will be stored within the People's Republic of China.

(II) Storage Period
We will only store your personal information as described in this Policy.Personal information includes: passport, driver's license, etc.; personal biometric information (including voiceprint, fingerprint, facial features, etc.); online identity information (including system account, IP address, etc.); personal property information (including bank account, transaction and consumption records, mall redemption codes, and other virtual property information); personal communication information (including address book content, etc.); personal online browsing history (including website browsing history, software usage history, click history, etc.); personal frequently used device information (including hardware model, device MAC address, software list, unique device identification code (a string of characters embedded in the device during manufacturing that can be used to uniquely identify the device); personal location information (including movement trajectory, precise positioning information, accommodation information, latitude and longitude, etc.).

2. Sensitive Personal Information: refers to personal information that, if leaked, illegally provided, or misused, could endanger personal and property safety, easily lead to damage to personal reputation, physical or mental health, or discriminatory treatment. Sensitive personal information includes: personal property information (including bank account, etc.) , transaction and consumption records, mall redemption codes, and other virtual property information); personal biometric information (including voiceprints, fingerprints, facial features, etc.); personal identification information (including ID cards, military ID cards, passports, driver's licenses, etc.); other information (including address books, movement records, web browsing history, accommodation information, and precise location information).

3. Unique Device Identifier: refers to a string of characters embedded in a device during manufacturing that uniquely identifies the device.

4. De-identification: refers to the process of technically processing personal information so that the subject of the personal information cannot be identified without additional information.

5. Anonymization: refers to the process of technically processing personal information so that the subject of the personal information cannot be identified and the processed information cannot be restored.

6. Personal Information Deletion: refers to the act of removing personal information from systems involved in performing daily business functions, rendering it inaccessible and unretrievable.

7. Children: refers to minors under the age of fourteen.